Services Directory


  • Black Hills Energy
    • Phone: 888-890-5554 - Contact Black Hills Energy to begin gas service and for service-related questions


  • Mid American Energy
    • Phone: 888-427-5632 - Contact Mid American Energy to begin electrical service, for service-related questions, or to report a broken street light

Water & Sanitary Sewer

  • City Hall
    • Phone: 515-986-3036 - The City of Grimes operates a municipal water plant.
    • Emergency After Business Hours: 515-822-4671
  • U.S. Water
    • Phone: 515-986-3176 - U.S. Water handles all water and sewer maintenance.

  To begin water service please fill out an Online Request for Service form.

Cable, Internet & Telephone

  • Mediacom
    • Phone: 800-332-0245
  • CenturyLink
    • Phone: 866-642-0444
  • Metronet
    • Phone: 515-815-6386
  • Mi-Fiber
    • Phone: 844-499-0399

Cable television service is available to Grimes residents through a franchise agreement with Mediacom Cable.

Internet and telephone services are available to Grimes residents through Mediacom, CenturyLink, and Mi-Fiber (internet only, where available). Please contact the service provider directly to begin service and for service-related questions.

Garbage, Recycling & Yard Waste Disposal

  • Metro Waste Authority
    • Phone: 515-244-0021 - See the Trash / Recycling page for more information regarding the Metro Waste Authority's services