The City of Grimes’ Information Technology Department (IT) provides internal IT support and serves the City’s employees with technical assistance to ensure that residents receive the best customer experience. This department consists of the IT Director and IT Coordinator.
Provide support to City staff
Inform, educate, and empower employees with technical knowledge
Research, install, and maintain innovative computer and telephone solutions
Implement user-friendly software systems
Tracks and accounts for all hardware and software maintenance
Consult on technology issues for the City with hardware and software vendors