Services Directory

Black Hills Energy | 888.890.5554
Contact Black Hills Energy to begin gas service and for service related questions.


Mid American Energy | 888.427.5632
Contact Mid American Energy to begin electrical service, for service related questions, or to report a broken street light.


Water and Sanitary Sewer
City Hall | 515.986.3036
US Water | 515.986.3176
Emergency After Business Hours | 515.822.4671


Cable, Internet, and Telephone
Mediacom | 800.332.0245
CenturyLink | 866.642.0444 

Metronet | 515.815.6386
Mi-Fiber | 844.499.0399


  • Cable television service is available to Grimes residents through a franchise agreement with Mediacom Cable.
  • Internet and telephone services are available to Grimes residents through Mediacom, CenturyLink, and Mi-Fiber (internet only, where available). Please contact the service provider directly to begin service and for service related questions.


Garbage, Recycling, and Yard Waste Disposal
Metro Waste Authority |  515.244.0021

  • Pickup is on Monday if you are south of 1st street and Tuesday if you are north of 1st street. Residents will be supplied with trash containers. Garbage billing is included on your monthly water bill and residents should contact Grimes City Hall to begin service. If your pick up is missed please call Metro Waste Authority.
  • Curb It! recycling is another service offered to Grimes residents. The green carts are emptied every other Monday, south of 1st street and Tuesday north of 1st street. Please refer to the sticker on the lid for your pickup schedule. If your pickup is missed please call Waste Management. (Please note that the smaller 18 gallon bins are no longer used).
  • The City of  Grimes also participates in the Compost It! program for yard waste disposal. Pickup is on Monday for residents south of 1st street and Tuesdays north of 1st street Yard waste is only collected in Purchased Carts, Compost It! bags or "Kraft-style" bags with a Compost It! sticker attached. Carts, Bags and stickers can be purchased at City Hall. If your pick up is missed please call Metro Waste Authority at 515.244.0021.
  • Do you have extra cardboard? We now dumpsters that residents of Grimes can use to dispose of cardboard.  Please note that this dumpster is for cardboard only. To prevent overflowing of the dumpsters, please break down boxes. Dumpsters are emptied twice a week. They are  located at
    • 1700 SE Destination Drive
    • 901 NE Main St